LC Concierge chat has been improved—now available via LINE and 24/7! Feel free to reach out anytime, anywhere—from restaurant bookings to gifting ideas and fulfillment to travel suggestions. Once you add LC Concierge as a friend, identification verification is required only for the initial connection so that you can access the concierge smoothly and quickly going forward.

▼How to use
1. Please tap the Concierge icon at the center of the LC mobile app.
2. Please tap the Start Chat button. *It will not appear for Titanium Card members.
3. Tapping Start LINE Chat button will redirect you to the LINE app. Please add LUXURY CARD Chat as a friend to begin the chat.
4. Please enter the following information as directed for identification verification during the initial access.
Primary Member:
Your registered email address
Family Card Member (Authorized Users):
1. Primary member’s registered email address
2. Your full name (Last and first name)
3. Your date of birth (YYYY/MM/DD)
*To initiate LUXURY CARD Concierge in English in the future, tap Start chat with Concierge in English.

KRAACH bath salt uniquely contains genuine gemstone powder, which is safe for skin and said to possess healing and relaxation powers. Following up on last year’s popular collaboration, the new set is elevated to new level of luxury with 50 g (250 ct) of genuine gemstones to accompany the bath salts!

▼For more information,
please go to Menu > Offers in the app

Mastercard Travel Rewards offers Mastercard cardholders enrolled in the program access to a range of exclusive and cashback offers wherever they travel or shop. Simply pay with a Mastercard at participating overseas merchants online or instore to participate.

Cashback Rewards

・Receive 20% cash back on your purchase at Sushi - Grand Hyatt Dubai
・Spend GBP 100 or more at Fortnum & Mason, get GBP 5 cash back.
*Each reward has expiration date. Please visit Mastercard.com to see more details.

▼For more information
https://mtr.mastercardservices.com/ja/i/17445

Luxury Card has been proactively raising eligible card members' credit limit by reviewing their spending patterns to elevate convenience. In addition, temporary credit limit increases are accommodated for upcoming credit needs. However, an advance payment system is scheduled to be available at September-end to enable card members to be able to smoothly settle big-ticket transactions that substantially exceed credit limit.

Advance payment system enables you to spend as much as you pay in advance. The limit per transaction is JPY 99.99 million, so most purchase needs can be addressed by this new feature. And do not worry-purchases made by pre-payment are eligible for rewards earned too, enabling you to accumulate points even quicker.

Please contact Luxury Card Customer Support to request the service. For security and identity confirmation purposes, Customer Support will call back at the registered telephone number. The agent will review details by telephone, such as deposit account information, reason for use, expected transaction timing. For more details, please contact Luxury Card Customer Support (if an English agent is unavailable, one will be able to call back later).

▼Luxury Card Customer Support
0120-080-392
(9:30am-6pm Mon-Fri; closed Sat-Sun, holidays, New Years)